What Makes a Good Marketing Agency
So you’re shopping for a new marketing agency. Maybe you’ve grown beyond the capacity of your current agency, maybe you just started your company or you need to get your name out there. Whatever the reason, we’re here to help. So what should you look for in an agency? We’ve got some ideas.
How Marketing Can Support Customer Success in Hard Times
Your job doesn’t end when you get someone to make a purchase — in fact, it’s just beginning. Returning customers are your best source of income, given that they can bring in business themselves. In fact, the ROI on a returning or repeat customer is between five and 25 times better than that of attracting a new customer, depending on who you ask.
A Marketing Perspective on Handling Reviews
We’ve got good news and bad news when it comes to customer reviews. The good news is that they’re important — 89 percent of customers read reviews before making a purchase, so positive reviews can be a huge boon to your business and your ability to recruit new customers. The bad news is that reviews aren’t always positive.
6 Reasons Your Marketing Strategy Isn’t Working
Marketing is the lifeblood of your business, but it’s not foolproof. If you’re not keeping close track of your strategy, your execution, and your results, you’re just pouring money down the drain. If you’ve been spending on marketing and not seeing results, here are a few things that might be going wrong.
How to Align Your Marketing and Your Mission
Every brand has a mission. Some call it a reason to get out of bed in the morning. Some just call it a “why.” Whatever you call it, there’s more to your brand than just turning a profit. There’s a reason that your company needed to exist rather than all the other companies that work in your space.
Convincing the Board that Marketing is a Strategic Asset
We know that marketing is basically the most important department in any company — of course, we’re marketers, so we’re not the most impartial group to be weighing in. In fact, marketing is often seen as a luxury by executives trying to shave a few extra dollars off their operating budgets, and that’s a mistake.
6 Storytelling Tips to Get your Brand Message Across
There’s too much marketing in the world for anyone to pay attention to it all. We say this as marketers who are regularly putting more messaging out there, so we know it’s true. But that doesn’t mean that you’re wasting your time trying to get your brand’s message across — it just means you’ll have to find another way to stand out.
Why (and How) You Should be Vulnerable in Your Marketing
Lots of people claim they hate marketing or advertising. They think it’s obtrusive, annoying, or deceptive. We know that that’s not true — what people hate is bad marketing. It’s just like music, really. There’s music out there that speaks from the heart and says something valuable about the world, and there’s music that’s pandering to a fanbase to make a quick buck. You want to be playing the former.