Measuring & Growing Customer Loyalty
It’s a fact we’ve all heard so often that it’s become a cliche — it’s more expensive to acquire a customer than it is to keep one. What this all means is that keeping customer loyalty up is vitally important to the long-term future of your business. So how do you keep your customers loyal? We’ve got some ideas.
Shifting from Events to Virtual – How to Make the Most of Webinar
If you were planning on traveling to a big conference or seminar this year, chances are good that you’re going to have to watch it online instead. Here’s how to get the most out of those online events.
Marketing Mishaps — 8 Big Mistakes You Might Be Making
One thing’s for sure — now, more than ever, you can’t afford to waste time, money, or human resources. This is the time to take a serious look at the way your marketing is being done and keep a sharp eye out for any of these major mistakes that might be holding you back.
How Marketing Can Support Customer Success in Hard Times
Your job doesn’t end when you get someone to make a purchase — in fact, it’s just beginning. Returning customers are your best source of income, given that they can bring in business themselves. In fact, the ROI on a returning or repeat customer is between five and 25 times better than that of attracting a new customer, depending on who you ask.
6 Reasons Your Marketing Strategy Isn’t Working
Marketing is the lifeblood of your business, but it’s not foolproof. If you’re not keeping close track of your strategy, your execution, and your results, you’re just pouring money down the drain. If you’ve been spending on marketing and not seeing results, here are a few things that might be going wrong.
Convincing the Board that Marketing is a Strategic Asset
We know that marketing is basically the most important department in any company — of course, we’re marketers, so we’re not the most impartial group to be weighing in. In fact, marketing is often seen as a luxury by executives trying to shave a few extra dollars off their operating budgets, and that’s a mistake.
Why (and How) You Should be Vulnerable in Your Marketing
Lots of people claim they hate marketing or advertising. They think it’s obtrusive, annoying, or deceptive. We know that that’s not true — what people hate is bad marketing. It’s just like music, really. There’s music out there that speaks from the heart and says something valuable about the world, and there’s music that’s pandering to a fanbase to make a quick buck. You want to be playing the former.
How to Use Marketing for a Successful Business Pivot
It’s an unfortunate fact of life that a lot of businesses fail. 21 percent of businesses don’t make it past their third year, and a full half don’t last five. The ones that do last can credit their success to a number of factors.
A TRUE FULL-SERVICE AGENCY
We excel in every phase of the marketing process, from research and planning to campaign execution and analytics. We won’t pigeonhole you — every marketing strategy and solution we offer is built from the ground up to be unique to your organization.